FAQ & CONTACT
First off let me say that I appreciate your support. Thank you all very much.
All domestic orders include free shipping via USPS First Class Mail and generally ship out within one business day. Should you require USPS Priority Mail or USPS Express Mail, that option is available to you as well. Postage prices for upgraded shipping methods are based entirely on weight and distance - you pay only what it costs me to buy the label and nothing more.
International shipping is also available via the United States Postal Service. Again, rates are based entirely on my cost to ship; they are not inflated for any customer regardless of order size, order value, or location.
Keep in mind that International customers may be responsible for custom fees and/or duties. Please do not ask me to mark your shipment as a gift on customs forms.
You may return or exchange unworn apparel within 30 days of purchase.
I do ask that you take care when selecting your apparel sizes though. I've made it a point to include as much information about sizing as possible in an effort to avoid items not fitting. I've included brand names and specific styles, garment dimensions, and fabric blends so that you know exactly what you're buying.
To arrange a return or exchange, use the email address below. Provide your name, order number, the product you wish to return or exchange, and a reason for the return/exchange.
Sorry fellow Texans, you'll be charged sales tax.
I purchase all garments and have all my embroidery and screen printing done locally in Austin, TX. It's my goal to support the local and US economy as much as possible rather than outsource the work overseas.
Questions or concerns? Contact me at firstname.lastname@example.org. I make every effort to respond in a timely manner, but keep in mind that it is just me here.